Service Overview
We work with children, families and individuals who are dealing with issues such as physical, emotional and sexual abuse, neglect, family violence, lack of housing, being the victim of a violent crime, living with a disability or a child with a developmental delay.
We provide emotional and practical support, counselling, advice, education, advocacy and other therapeutic interventions to those affected by these issues. We also provide quality childcare in the home as an affordable alternative to long day care centre and in-home care for families with high needs. Services and programs we offer:
Windermere's OnTrack
A new way for children, adults and families to get fast and easy access to a range of important health and wellbeing services under one roof.
Biala Early Childhood Development Services
Flexible, tailored and comprehensive therapeutic services for children with a disability or developmental delay to enhance access to universal early childhood development services and ensure that every child meets their full potential.
Counselling
Providing professional counselling to children and families dealing with family violence, abuse and life trauma.
Communities for Children
Helping families with young children facing disadvantage.
Disability Services
A range of long term and short term programs that provide practical and emotional support for people with a disability and their families/carers
Integrated Family Services
Supporting families experiencing disadvantage and difficulty.
Housing Support
For families who are homeless or facing homelessness.
Victims Assistance and Counselling Program
A comprehensive program of assistance and counselling for direct victims of reported and unreported violent crime.
Family Day Care
A vital alternative to long daycare centres, providing quality childcare in a home environment.
In-Home Care
A high quality alternative to childcare centres, offering care by registered and insured care providers in the child's own home.