Windermere’s OnTrack for Clients
All the services you need now under one roof

All the services you need now under one roof
Windermere's OnTrack is a new way for children, adults and families to get fast and easy access to a range of important health and wellbeing services.
Instead of running around seeing psychologists, speech pathologists, occupational therapists and other professionals in different locations, you'll now find them under one roof at OnTrack.
You save time and benefit from a more co-ordinated integrated service. In many cases you will be eligible for a rebate from Medicare or your private health fund that will cover some of your fee.
Life is complex enough. We make it easier with OnTrack
For many years, Windermere has been providing essential health and wellbeing services to children, adults and families to help them deal with complex issues and get on with life.
Now through OnTrack, we're bringing all these services together under one roof.
You'll enjoy a fully accredited, professional and caring service, absolute privacy and confidentiality -- and full support as you move towards achieving your goals.
What services can I access?
OnTrack has a team of skilled professionals specialising in psychology, speech, occupational, physiotherapy and more. We are a FaHCSIA-approved panel member able to assist children with developmental delays. We also have practitioners approved by Workcover and TAC to provide services to adults who have experienced trauma or stress as the result of a workplace incident or road accident.
FOR ADULTS
Counselling
Anxiety Depression
Anger Stress
Interpersonal difficulties and more.....
Coaching
- Life Issues
- Career development
FOR CHILDREN
Counselling
- Anxiety Depression
- Social Skills Self-esteem and more.....
Play Therapy
- Behaviour Management
- Emotional concerns
Dry Nights Program
- Nocturnal bedwetting
Assessment and Therapy
- Educational & cognitive Speech therapy
- Language Occupational therapy
- Physiotherapy
SPECIALISED SERVICES FOR CHILDREN
Assessment and Therapy
- Autism Spectrum Disorder Language
- Speech Occupational therapy
- Physiotherapy
OnTrack is a FaHCSIA-approved panel member able to assist with children diagnosed with Autism, Cerebral Palsy, Downs Syndrome, Fragile X, Hearing & Vision impairment under the 'Helping children with Autism' and 'Better Start' funding.
OnTrack takes a multidisciplinary approach for children with Autism or Pervasive Developmental Disorders. We are able to attend at the child's home, kindergarten or childcare centre.
Fees
Our services are fee-based and payable the day you visit. Many services attract a Medicare rebate (paid into your account within 24 hours), private health fund rebate, or are covered by a third party such as Workcover, your employer, insurer or TAC.
If you are a holder of a concession card, you receive a 7.5% discount.
Appointments
Please call 1300 ONTRACK / 1300 66 87 22. Your nearest OnTrack service provider is located in Hampton, Narre Warren, Berwick or Cranbourne.
Click here to view OnTrack Client Brochure
Click here to view Pregnancy Support Counselling flyer - three individual sessions are available to assist women who have any personal concerns related to a current or recent pregnancy.
Click here to view Manage Low Mood & Anxiety to enhance wellbeing Flyer - a six week course designed for individuals experiencing negative or lowered mood symptoms and/or heightened levels of anxiety.
Click here to view Rhythm & Rhyme Fun Time - a six week group that will introduce children to songs, nursery rhymes and stories supported by key word sign and gesture
Click here to view the 1-2-3 Magic & Emotion Coaching Parenting Program