The festive season is the most joyous time of the year for some families. For others, especially those experiencing extreme disadvantage and trauma, it is far from joyous.

For over 10 years our Merry Mission Appeal has assisted thousands of local families and children who through no fault of their own, struggle during the festive season.

Merry Mission aims to bring real joy, happiness and hope to the lives of local children and families, at what can be a difficult time for so many.

Thanks to your generosity, last year over 1000 gifts and 400 hampers were donated, bringing Christmas joy to over 400 local families.

This Christmas you have the power to share real joy.

Join us in helping local families in need by donating gifts and/or Helping Hampers.

Create Merry Moments™ for those who would otherwise miss out this festive season.


Merry Mission aims to bring real joy and happiness to the local children and families in our community who receive services and support from us. Many have experienced extreme disadvantage, trauma, and vulnerability, and are unable to afford food and necessities, let alone Christmas gifts.

Merry Mission is our way of creating Merry Moments for children and families in our community who are doing it tough.

Meet Ben…

At two years old, Ben* already knows hunger hurts. 

His five year old sister Daniella is severely autistic and barely speaks, needing constant care.

His dad, unable to cope with Daniella’s needs, left the family to fend for themselves.

Now Mum Claire desperately tries to provide for her children on her own. But even when she goes without, she just can’t always afford to feed them.

To make matters worse, just at the time that Claire needed the most support, her mother Margaret was diagnosed with kidney failure.

Scared and exhausted, Claire was left trying to make ends meet, while struggling to care for her critically ill mother. All this while supporting two children under the age of five.

Desperate and alone, Clare turned to Windermere for help.

You too, can make a huge difference.

*names have been changed to protect identity


For most of us Christmas is a time to come together and celebrate, to enjoy a special meal, swap gifts and experience real joy. But it is also the most difficult time of year for many, who have nothing much to celebrate.

This festive season we aim to provide over... more than need.

Are you ready to become a Merry Mover?

Rally the troops, get your school, workplace, street, community group, church, family and friends involved, and simply fill a helping hamper or take up the gift challenge.  

Creating Merry Moments™ for other families like Ben’s is really that easy!


Each year the need for food grows and this year it is more significant than ever before.  

With thanks to you, we’ve distributed almost 2000 helping hampers over the past 10 years.    

Will you help us put together a Helping Hamper for a family doing it tough this Christmas?

What‘s in a helping hamper?

  • 1x carton of long life milk
  • 1x bottle of juice
  • 1x box of cereal
  • 1x tin of vegetables
  • 1x packet of rice, or pasta, or noodles
  • 1x tin of tuna
  • 1x jar of sauce (pasta bake, Bolognese etc)
  • 1-2 yummy sweets (packet of biscuits, block of chocolate, Christmas pudding etc.

Other items to consider:

  • Toothpaste/toothbrushes
  • Deodorant
  • Personal care items for women
  • Toiletries

Each week between now and 10th December, simply add one or two of the above items to your regular grocery shop, until you have collected them all and made up your Helping Hamper.

Drop all the goods off to us by 10th December at 48 Webb Street, Narre Warren and we’ll do the rest. 

You can make a big difference to the physical and emotional wellbeing of local families who really need our help.

It’s so easy to create Merry Moments!


Bring real joy to a local child this Christmas. Take up the gift challenge today!

This year we need over 800 gifts for boys and girls aged from 0-16 years, so here’s the challenge should you wish to accept it…

  • Whilst shopping buy an extra gift for a Windermere child
  • Ask friends and family to donate a gift to Windermere on your behalf
  • Take the kids shopping and get them to choose a gift for a Windermere child

Don’t forget to encourage friends and family to get involved too.

Drop your gifts off to us by 10th December at 48 Webb Street, Narre Warren and we’ll take care of the rest. It really is that easy.

Please note:

It’s important our case workers are able to see the gifts so that they can select the most suitable So please, there is no need to wrap them.

Also, for health and safety reasons we are unable to accept:

  • Used or second-hand items
  • Dangerous or inappropriate goods
  • Anything that needs refrigeration.
Don’t forget to register so we can keep you updated with our progress. Keep us posted on the Windermere Facebook and Windermere Instagram using #merrymission19


Want to know what items really make a difference? 

Where do I need to deliver the items?

Windermere Head Office:
48 Webb Street, Narre Warren VIC 3805

When should I deliver them by?

No later than 5pm Tuesday 10 December


Or email or phone 9705 3286



For further information about Merry Mission,
please contact Belinda Barker:
Ph: (03) 9705 3286

Register your involvement today:

eg. 04xxxxxxxx or 03xxxxxxxx