Contract Case Management

Service Purpose 

Individual case management support to build resilience and independence, engage in the wider community and ensure your individual funding achieves maximum value.

Case management includes:

  • coordination of complex supports
  • support to avert and resolve crisis situations
  • assistance with budgeting and life planning
  • parenting skills training and building
  • helping build resilience and independence.

Who it's for

People living with a disability, mental health or who simply need extra help due to age, illness or injury.

We also offer different levels of case management support to meet your needs; these levels are in line with NDIS support items.


Please speak to the Disability Intake team for current DHHS Unit cost.

More information

To access this service or to find out more, contact the Disability Intake team.

Enquire below or phone our main switch to speak to one of the team.

eg. 04xxxxxxxx or 03xxxxxxxx

Confused about NDIS?

If you are unsure what the NDIS is or how you may be impacted, we may have the answers you need!  

Visit our FAQ on the NDIS

Need an interpreter?

If you require an interpreter, we can arrange for one to be provided.


(After the Healthy Women Healthy Relationships course) I am on the lookout now - next time I am in a relationship, I will be able to recognise the signs of domestic violence and I won’t let myself get stuck in that sort of position again.

Program Participant - Melbourne

The amazing opportunity I got coming into the Windermere house and the 100% that I put into the program, has given me and my son a roof over our head and a second chance at a normal life.

Resident, Mums & Bubs Program - Melbourne

Compliments & Complaints

We like receiving feedback about our services because it helps us improve what we do.

Whether you would like to pay us a compliment or make a complaint we encourage you to tell us what's on your mind.

Feedback to Windermere