Facilitation and Planning

Service Purpose 

Making it easier for people with disability to plan for and access services relevant to their needs.

Facilitation and planning includes:

  • allocation of a personal planner
  • choice of preferred suppliers
  • assistance in securing appropriate services.

Who it's for

People with disability who already receive an Individual Support Package (ISP) or Futures For Young Adults (FFYA) - as allocated through Department of Health & Human Services.


Free of charge for eligible government funded programs (must have a disability as recognised by the Victorian Disability Act 2006 and be allocated an ISP or FYYA), otherwise fees are payable.

How to access the program

Please contact the Disability Intake team to discuss your eligibility. 

Enquire below or phone our main switch to speak to the team.

eg. 04xxxxxxxx or 03xxxxxxxx

Need an interpreter?

If you require an interpreter, we can arrange for one to be provided.

Confused about NDIS?

If you are unsure what the NDIS is or how you may be impacted, we may have the answers you need!  

Visit our FAQ on the NDIS

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Compliments & Complaints

We like receiving feedback about our services because it helps us improve what we do.

Whether you would like to pay us a compliment or make a complaint we encourage you to tell us what's on your mind.

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