Please note, we are not a crisis centre and our operating hours are Monday to Friday, from 9 am to 5 pm.
If you have an emergency, call 000 otherwise contact one of the after-hours support numbers listed below.
CRISIS SUPPORT (24 HRS) |
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Beyond Blue |
LIFELINE |
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Safe Steps Family Violence Response Service |
GRIEFLINE |
9935 7400 or |
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Aust. Centre for Grief & Bereavement |
1800 015 188 (9-5) |
Gamblers Help |
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KIDS HELPLINE |
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Parentline |
(8 am – midnight, |
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Sexual Assault Crisis Line |
(AH: 5pm-9am) |
WAYSS |
9791 6111 (9-5) |
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Launch Housing |
Mensline |
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Money Help |
1800 Respect |
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South East Community Links |
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Statewide Crisis Service for Homelessness |
1800 825 955 (free call) 5 pm-9 am Mon-Fri and 24 hours weekends and public holidays |
The Orange Door |
1800 271 170 |
MENTAL HEALTH SUPPORT – CRISIS ASSESSMENT TEAM (C.A.T) |
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Monash Health C.A.T |
Gippsland C.A.T |
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ELMHS (Casey, Dandenong, Cardinia, Frankston) |
97678274 (BH) 1300 369 012 (AH) |
Latrobe Valley Community Mental Health |
(9-5) |
CHILD PROTECTION/FAMILY SUPPORT SERVICES |
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Child Protection (After Hours) |
Child Protection Intake |
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LEGAL SERVICES |
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Women’s Legal Service |
Springvale Monash Legal Service |
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CRISIS COUNSELLING (also emergency relief) |
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Narre Warren – Casey North CISS |
Cranbourne CISS |
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Greater Dandenong (South East Community Links) |
13 YARN (Aboriginal/Torres Strait Islander Crisis Support) |
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HOSPITALS |
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Casey Hospital |
Monash Hospital (Clayton) |
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Dandenong Hospital |
Queen Elizabeth Centre |
Email: theqec@qec.org.au |
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Frankston Hospital |
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ADVOCACY SERVICES HOUSING & HOMELESSNESS SUPPORT |
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Tenants Union of Victoria |
PH: 9416 2577 Email: admin@tuv.org.au |
Council to Homeless Persons |
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Justice Connect |
PH: 8636 4400
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Ombudsman |
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ADVOCACY SERVICES - DISABILITY |
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VALID (Victorian Advocacy League for Individuals with Disability) |
PH: 9416 4003 NDIS Hotline: Email: office@valid.org.au |
Disability Services Commissioner |
PH: 1800 677 342 TTY: 1300 726 563 Email: complaints@odsc.vic.gov.au |
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Disability Resource Centre |
PH: 9671 3000 Email: advocacy@drc.org.au |
Youth Disability Advocacy Services |
PH: 0437 088 384 Email: ydas@yacvic.org.au |
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Association for Children with a Disability |
PH: 9880 7000 Email: mail@acd.org.au |
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48 Webb Street
Boonwurrung Country
Narre Warren, VIC 3805
Phone: 1300 946 337
Fax: (03) 9796 7650
Email: info@windermere.org.au
Windermere is committed to equity, inclusion and belonging for consumers and employees, by building diverse and inclusive services and work environments, where all peoples from Aboriginal & Torres Strait Islander, Culturally & Linguistically Diverse, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy 2021-2024.
© Copyright 2024 by Windermere Child and Family Services.
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