Urgent Support

Please note, we are not a crisis centre and our operating hours are Monday to Friday, 9am to 5pm. 

If you have an emergency call 000 otherwise contact one of the after hours support numbers listed below.


Lifeline Australia
Phone: 13 11 14 - 24-hour counselling to anyone within Australia. You can talk to them about any problem, big or small. lifeline.org.au
Alfred Health Carer Services
1800 052 222 - 24 hour carer support and access to planned and urgent respite for carers living in the Southern Region of Melbourne. carersouth.org.au
Victims of Crime Helpline
1800 819 817 - Daily 8 am – 11 pm. victimsofcrime.vic.gov.au
Kids Help Line
Phone: 1800 551 800 - Kids Help Line is a 24-hour telephone and online counselling for 5 to 25 year olds in Australia. kidshelpline.com.au

Safe Steps (Women’s Domestic Violence Crisis Service)
1800 015 188 - 24 hour telephone crisis counselling, information, referral and support for women experiencing domestic violence. safesteps.org.au
Griefline
1300 845 745 - free grief counselling support services for individuals and families. Daily 12 noon – 3am. griefline.org.au
G-Line (Gamblers Help)
1800 858 858 - 24 hour help for problem gamblers and their families and friends. responsiblegambling.vic.gov.au
Gamblers Help Youthline
1800 262 376 - 24 hour help for problem gamblers and their families and friends. responsiblegambling.vic.gov.au

Parentline
13 22 89 - counselling support for parents and carers 8am – midnight every day. education.vic.gov.au
Sexual Assault Crisis Line
1800 806 292 - after hours telephone crisis counselling support, information, advocacy and referral to anyone living in Victoria who has experienced any form of sexual assault at any point in their lives. sacl.com.au
Mental Health Support Crisis Assessment Team (CAT)
1300 369 012 Southern Health CAT or 13 12 78 Gippsland CAT
Child Abuse Notifications
13 22 89 after hours - southern reporting suspected child abuse. dhs.vic.gov.au

Crisis & Emergency Accommodation
1800 825 955 Including Housing - Salvation Army Crisis Services after hours

If you are not in immediate danger but would like someone to talk to, please contact the team on the main switch during business hours (9am - 5pm).