The Recovery Support Program can provide support for people who have been affected by the 2022 Victorian flood events.
Recovery support caseworkers will work with you to help you navigate the various support services that may be available to you as a result of flood damage. Support provided by caseworkers may include the following:
The case support service may be able to provide you with a small amount of brokerage support to respond to immediate financial needs.
Flood Recovery Case Support staff will be able to direct and connect you to application processes for more comprehensive grants and other financial support processes.
Community members living in any region impacted by the 2022 Victorian flood events. In some local Government areas, Windermere will provide initial information and support and link community members to a local organisation that will journey with them during their recovery journey.
We are currently working with councils and community groups to reach out to those who may have been affected by the floods but we also encourage you to contact us directly if you need support.
This service is for community members who have experienced one of the following as a result of the Victorian floods in 2022:
If the above does not describe your situation, Windermere workers will consider each case on its merits.
No charge. This program is funded by the Commonwealth-State Disaster Recovery Funding Arrangements (DRFA) & the Victorian Government.
A recovery support worker will conduct an initial screening to determine your current situation and eligibility.
To access this program or find out more:
Compliments & Complaints
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Whether you would like to pay us a compliment or make a complaint we encourage you to tell us what's on your mind.