As a valued educator working with Windermere, we've created this Resource Centre to keep you up to date with all the latest information and communications including forms, training, marketing tools, regulations and policies changes and latest newsletters. You will also find all the information and forms you will need for new and existing families.
Below you will find all the latest forms and templates relevant to a family enrolment or commencement.
FDC Enrolment link is here: https://windermere.snapforms.com.au/form/fdc-online-enrolment-form
We require 48 hours to process enrolments and a delay may occur if the enrolment form is incomplete.
If you provide care to families casually, overnight, on the weekend or in the case of emergency you can access all the related information and forms right here.
Ensure you maintain safe practices within your home and when transporting children to and from school, kinder and for excursions. Record each and every incident in line with the relevant policy, ensure you have appropriate emergency management plan in place and minimise potential risk by running regular evacuation drills/practices and undertaking a risk assessment in conjunction with your Educational Program Coordinator.
Below you will find all relevant documentation that will assist you with your OH&S practices.
Your health, safety and wellbeing important factors to the success of your business! Here are some resources which will help you maintain a healthy and safe business.
Hubworks is an online payment system for you and your families where your payment and contact details are stored securely.
Our comprehensive guide will help you navigate the system.
We also know that deciphering invoices can sometimes be confusing - so we've developed a a quick referral sheet for you to help you understand your Hubworks invoice more easily.
Access the Hubworks! portal.
When taking scheduled or unscheduled breaks from your business (such as holidays or you become unwell) you can access relief support from our network to minimise disruption to your families during this time. Just ensure you complete the appropriate paperwork below in order to meet regulatory obligations and help provide a smooth transition for your family.
Find helpful information and links to assist with planning your program curriculum. If you have resoruces you want to share with other educators, let us know by emailing your Educational Program Coordinator.
To complement the existing marketing activity that we do to recruit new families for you we have developed some personalised marketing tools to help you remain at your peak utilisation rate. These are an important way to reinforce your professionalism and credibility as a business and are designed to highlight your unique service offering to potential families. To access any of our marketing services, please fill out the FDC Educator Digital Profile Form.
Before we can start you on your way to marketing success, you'll need to tell us a little about your specific situation - your experience, your motivations, passions and the way you work. Put all this information down on our personalised profile form and send back to your Educational Program Coordinator and our savvy marketing team will develop your individual profile designed to help you spread the word about your amazing and unique service offering.
Once you have returned your profile form, you will then be sent a personalised profile - this will give you specific wording that you can use across a number of different marketing channels (like facebook and online classifieds). Read our FAQ for more information.
We use your individualised wording in our 'Family Day Care Educator' search right here on our website - this means if someone is searching for an educator on our website and they like the sounds of your profile they'll be more likely to book into your service - great if know you may have a vacancy opening up! Check out your profile in our Family Day Care search bar to ensure it is up to date.
You will also receive a personalised flyer which you can send to any printer (check out vista print or officeworks for some great rates.) This flyer can be printed at A4 or A5 and distributed any way you like. Some of our educators have had success posting in the local library, coffee shop, school or community noticeboard.
If you have some time, consider doing a mailbox drop of your flyer to households located around you.
Customised and personalised printed business cards are available for you to hand out to prospective families, at a small cost. Business cards These are designed to insert into our brochures. Download your order form and email it to your Educational Program Coordinator today.
Brochures are available for you to hand out to prospective families. These include information about our Family Day Care Program which can be useful to families who may be unsure if Family Day Care is right for them. The brochures include a place to insert your Windermere approved business cards which helps to ensure that once they've made the decision to go with Family Day Care, that they will think of you first.
These promotional tools have been developed in line with Federal Government legislation which stipulates that any advertising must be done so through an approved Education and Care service provider. For more information on advertising guidelines and the Education and Care Services National law Act 2010 No. 104 please speak with your Educational Program Coordinator or visit the Victorian Government website.
Not sure which steps to take first? Download the documents below to get started and contact your Educational Program Coordinator for hints and tips on the best way to market your Family Day Care business.
Across the year, we schedule a number of training sessions, workshops and information sessions to assist you in developing, delivering and building your home-based business.
Here you'll find access to notes and presentations from previous sessions and other relevant information.
We are committed to delivering the high quality of our service to our families and support to you. Our policies provide direction to you and ensure that ours and your service delivery meets all regulatory requirements and in house standards.