This Christmas families are in crisis like never before.

Your gift can help keep the magic of Christmas alive. 


Following a tumultuous year, Christmas 2020 will be unlike any other due to the unique challenges COVID-19 has brought upon us.

These are tough times, but together we can support our most vulnerable community members.

Whilst restrictions are slowly easing and many of us are returning to some normality, the aftermath of COVID-19 is only just beginning.

Every year we work with 20,000 plus people to assist them to be safer and more supported and we are asking you to help us to continue to provide our life-changing services.

Please join with us in showing that our community spirit is still thriving, despite the hardships of the pandemic, by making a generous donation, that will support:

  • Families who are struggling to obtain everyday essentials and are on the brink of homelessness.
  • Women and children who are trapped by financial and other chronic pressures in dreadfully neglectful, abusive and violent relationships.
  • People living with disability who are more isolated and vulnerable due to the consequences of the pandemic.

This Christmas you can make a difference. 

Your donation is tax-deductible, and the impact will change someone’s life.

This Christmas more than ever, every little bit helps.

Donate now

Tracey's story

Tracey became homeless after fleeing from a viciously abusive relationship. 

Trying to protect her three children; 8 year old Tyler, 6 year old Tanya and 14 year old Jared, Tracey fled from her husband; the man who had subjected her to extreme abuse and was threatening to kill her.

“I didn’t have my kids, I didn’t have a house. I had nothing,” she says.

She made the heart rending choice to leave her children behind in order to protect them from her husband’s anger.

“He would have hunted us down if I’d taken the children. He would definitely have found us if we went to stay with a friend or relative,” she says.

She fled with just a plastic bag of clothing and nowhere safe to go.

Eventually a deeply distressed Tracey found her way to a women’s refuge and was referred to us.

“I didn’t want to live for anything at the time. I didn’t have my kids, I’d lost everything,” she says.

Tracey didn’t think there would ever be a way to reunite with Jared, Tanya and Tyler again.

Recognising her extreme situation, her Windermere case worker, Craig, immediately organised funds for her to receive urgent trauma counselling.


We supported Tracey to go through a court process to be reunited with her children. On top of this, we provided emergency funding to assist Tyler, Jared and Tanya to purchase essential school supplies and to receive necessary counselling. We also arranged for critical support for Tyler deal to with a range of learning and developmental issues.

Today, through the support of Windermere Tracey and her three children are together and coping well to re-establish their lives as a family.

Donate today to protect vulnerable families like Tracey's.

* Names changed to protect privacy.

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